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Terms and Conditions - All Inclusive Designed Tour

 

All Inclusive Designed Tour

Terms and Conditions

All Inclusive Winery and Vineyards Tours Rate Includes Tasting Fees or Bottle Service At Each Winery (based on wineries policy) *Gratuity is not required or included as we feel that a gratuity should reflect the level of service received City of Charlottesville Pick Up and Drop Off (if you are unsure your location is in the City let us know and we can confirm for you). Decreasing group size may incur fees or may require full payment based on group size, vehicle reserved for your all inclusive tour, and lead time. *Once set, changes to itinerary and reservations incur a $75 Alteration Fee. *Should additional alcohol be purchased from the venue than is provided in your all inclusive tour we can add that additional fees to your tours total after your reservation is settled in our system. Changes to itinerary may not be possible due to pre-existing reservations. Credit cards on file will be billed for balances due before or after tour, depending on when your deposit is made in relation to your tour. Changes in group size may be accommodated given availability. Balance of originally scheduled tour will not decrease if party size decreases. 1. Cancellations must be made 2 months in advance or full payment of confirmed is required and all deposits are NON refundable. 2. 50% deposit may be due to hold reservation. 3. Company is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date. It is understood and agreed that the Provider will have no liability to the Client or any other party for any loss or damage (whether direct, indirect, or consequential) which may arise from the provision of the services. 4. The client assumes full financial liability for any damage to the limousine caused during the duration of the rental by them or any members of their party. 5. This responsibility includes, but is not limited to: ensuring that while in Provider’s vehicles there will be no smoking, no use of illegal drugs and no behavior that is dangerous, out of control or that may compromise and put at risk lives or property. 6. Sanitation fee for sedans and SUVs of up to $250.00 for spills, bodily fluids, excessive mess. Mini-coaches and motorcoaches may have fees up to $375.00 for sanitation fee. "You spill? We bill."7. Hourly rate is in effect from garage to garage, to include our travel time to and from event. 8. Overtime pay will apply after the first 8 minutes of prearranged time described on the run sheet. 9. Vehicles dispatched or returning to our Charlottesville garage between the hours of 12 AM and 5 AM will be subject to a $19 EARLY/LATE FEE. 10. Fuel surcharge rates subject to change based on current market rates. 11. Vehicles cannot be loaded beyond seating capacity 12. The Provider is not responsible for articles left in the limousine. 13. Limitation of liability extends to and specifically includes lost or damaged items and loss or damage due to conditions beyond Provider’s control such as acts of God, inclement weather and unforeseen mechanical failure. 14. We reserve the right to substitute another vehicle should inclement weather or mechanical difficulties necessitate such in the interest of safety.

Substitutions - Due to the sometimes changing availability of wineries and their policies, we may have to substitute a winery for one of the listed wineries on your itinerary.  It is very rare that this is required, but we want to make you aware in advance. Should we have to make any adjustments to ensure an excellent tour experience, we will notify you.


By reserving a tour online, over the phone, or via email correspondence, you agree to the terms set forth. Your payment and/or deposit with Albemarle Limousine & Travel Service, LLC, Albemarle Coach, LLC, Blue Ridge Wine Excursions, Blue Ridge Excursions Unlimited, or any additional and related organizations acts as an agreement and an acknowledgement that you understand the terms and conditions of the services set forth.

The client assumes full financial liability for any damage to the limousine caused during the duration of the rental by them or any members of their party. This responsibility includes, but is not limited to: ensuring that while in Provider’s vehicles there will be no smoking, no use of illegal drugs, and no behavior that is dangerous, out of control or that may compromise and put at risk lives or property. Sanitation fee is typically $250.00 for sedans and SUVs. Up to $375 for mini-coaches and motorcoaches (for the clean up of bodily fluids, messes, etc.) "You spill? We bill."

Due to the wide variety of phones and connectors we do not supply AUX or USB cables for playing music. Please bring an AUX cord and USB cord that fits our phone if you would like to play music from your phone.

Bringing animals on board must be approved prior to reservation. Animals must weigh 50 lbs or less. Animals that are approved are subject to a $35 fee. This is an entrance fee and does not cover fees related to additional cleaning, or damage which may be caused by the animal. Any damage or additional cleaning required will be assessed after the conclusion of the reservation and will be added to your bill when your reservation is closed.


SATURDAY AND HOLIDAY RESERVATIONS:

Cancellations must be made 2 months in advance or full payment of confirmed is required and all deposits and paid installments are NON refundable. Should you wish to cancel your reservation, your deposit will only be refunded if we are able to rebook your transportation.

NON-SATURDAY AND NON-HOLIDAY RESERVATIONS:

Cancellations must be made 2 months in advance or full payment of confirmed is required and all deposits and paid installments are NON refundable. Should you wish to cancel your reservation, your deposit will only be refunded if we are able to rebook your transportation.

Cancellation policy for hurricanes, and other weather conditions that make transportation unsafe:

If weather conditions on the date of service allow for safe transport then we consider the service as available and reserved. Refunds are not available.

If weather conditions prohibit safe transport on the date of service (ie. we are actively in a hurricane, or roads are flooded) we allow for a cancellation and refund, and we would preemptively notify the client of a cancellation. Refunds would be issued, minus processing fees. Should you wish to transfer your date we can do this pending availability.


Bringing animals on board must be approved prior to reservation. Animals must weigh 50 lbs or less. Animals that are approved are subject to a $35 fee. This is an entrance fee and does not cover fees related to additional cleaning, or damage which may be caused by the animal. Any damage or additional cleaning required will be assessed after the conclusion of the reservation and will be added to your bill when your reservation is closed.

IMPORTANT NOTE FOR: Samsung Galaxy Note 7 devices, please notify all passengers not to turn on or charge these devices on board motorcoaches and not to stow them in luggage under the motorcoach. While the Federal Motor Carrier Safety Administration has not yet issued an advisory like the Federal Aviation Administration for aircraft regarding the Galaxy Note 7, ABA feels this is an important safety issue for our members, clients, and industry.